Our Chief Nerd, Joshua Becerra, sat down with Thrive Insider to talk about why he started Hospitality Nerd: to give independent restaurants the kind of senior marketing strategy usually reserved for big groups.
The interview covers fractional CMO support, the Restaurant Marketing Audit and our self-serve playbooks. It also tells how one restaurant got lost reservations back by letting AI answer its phones around the clock, plus practical advice on guest loyalty and the weekly numbers every operator should track.